Frequently Asked Questions

What is virgin hair?


To add a new question go to app settings and press "Manage Questions" button.Virgin hair is 100% human hair that has not been dyed, bleached, straightened, or chemically treated.




How long does the hair last?


Longevity of the hair is 6 months to a year.




Can you color the hair?


Yes, all hair can be colored, but we recommend hair being colored by a professional.




Does the hair shed?


Our product have minimal shedding and minimal tangling. For best results, please view the "Care For Your Hair" page.




What the shipping policy?


It takes 1-3 days to process your order. Once your hair has been shipped, tracking info will follow




Refund policy


Refunds only with unused product with original labels and tags attached or an even exchange.